• IT Operations

    The IT infrastructure forms the backbone and basis of modern companies’ business success. It comprises a huge range of hardware, software, application and security systems. Our services cover the entire life cycle of all IT resources, from the design and development stages through installation, integration, operation and monitoring to recycling and disposal as well as the re-marketing of IT components. In addition to integrating the relevant systems, our specialists also take responsibility for operating and monitoring your IT infrastructure, business applications, databases and security systems so as to offer a holistic approach that goes far beyond the pure provision of the systems. We offer customised agreements covering a wide range of service levels with regard to monitoring and remote or on-site support as well as incident, problem and change management via a professional service desk in accordance with the ITIL standard.

    Why choose us?

    Comprehensive IT expertise

    LPR has decades of experience in the set-up and operation of intelligent IT-structures.

    Individually configurable services

    LPR’s IT experts offer you services that are precisely tailored to your needs with regard to their scope and the service level.

    Minimised need for your own IT resources

    By using LPR’s IT solutions, you can reduce the maintenance of your own IT resources.

    Constant reliability and quality

    Outstanding training and expertise in line with the latest knowledge ensure consistently high service quality.

    Integrated service options

    The IT services can be integrated into our broad range of logistics and service activities.

    Single point of contact

    Benefit from LPR’s 20 years of experience in the service industry and access our central support structures with highly trained service desk experts.

  • Infrastructure

    Whether in your own data centre or outsourced structures, including the LPR data centre of course, we will operate, manage, administrate and monitor a suitable IT infrastructure for you and conduct all necessary maintenance and servicing activities on your behalf. We support the broadest range of manufacturers and can even migrate your landscape to alternative operating concepts such as hybrid-cloud or full-cloud approaches if necessary. We do this by drawing on our extensive expertise in the creation of virtual infrastructures with VMWare, Citrix XEN or Microsoft Hyper-V as well as in the networking, development and operation of global infrastructures. We will work with you to define the key performance indicators of relevance to you and offer you customised support for your infrastructure in line with your needs. For companies that want to create, modify or modernise their infrastructure, our experts analyse the relevant requirements and plan the network and infrastructure – including selecting suitable operating systems and hardware components.

  • Application Systems

    We distribute, install and manage your application systems. And we do this no matter whether you prefer to receive remote or on-site support, operate the application yourself or use a cloud-based or remote approach. We assist you from the analysis of the requirements through the implementation and operation phases to the end-of-life of application software. We take care of the complete software life cycle for you, including license management for standard software. We offer extensive expertise in relation to the Microsoft IIS, Exchange and SQL application servers as well as the remote desktop server. We have also acquired many years of experience in relation to Unix/Linux and support a broad range of open source projects and products in this regard.

  • IT Security

    We help our customers create a holistic, consistent security architecture. The core range of solutions includes antivirus/anti-spam, intrusion prevention and unified threat management systems as well as virtual private networks (VPN). Our experts network, operate and monitor your sites via the internet using VPN networking solutions. We offer you advice, work with you to define a customised security policy for your company and help you implement this in relation to your own hardware or the hardware that we have provided and manage. The portfolio for efficiently securing your networks ranges from endpoint security to multi-layer firewall systems. We help you implement the technical organisational measures required pursuant to Section 9 of the German Federal Data Protection Act (BDSG) as well as to meet your company-internal compliance requirements.

  • Project Management and Support

    The implementation of complex IT projects ties up valuable resources for a significant amount of time. To relieve these, our experienced IT project managers offer professional project management services tailored to your needs in line with the PRINCE2 or DIN69901 standards. We will gladly also use our experience to support you in the form of consulting services so that you can continue to optimally focus on your core business.